Shipping policy
ORDER PROCESSING:
Please allow 7 days to process your order. Expect an email within 7 days to let you know your order is on the way!
DOMESTIC SHIPPING RATES AND ESTIMATES:
Shipping charges for your order will be calculated and displayed at checkout.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 60 days after delivery, if the item is unused and in its original condition with tags on, and you will receive store credit for the full order amount minus the shipping costs for the return/exchange (this includes shipping both ways on exchanges). In the event that your order arrives damaged in any way, please email us as soon as possible at willowcreeknd@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at willowcreeknd@gmail.com.